Introducing Our New Phone Triage Service - Expert Hot Tub Help at Your Fingertips
We're excited to announce a game-changing new service that puts expert hot tub knowledge right at your fingertips - literally! Rodeo Spas' Phone Triage Service is now available to help you diagnose and troubleshoot your spa issues without the need for an immediate on-site visit.
The Problem We're Solving
How many times have you stood next to your hot tub, staring at a blinking error code or listening to an unusual sound, wondering: "Do I really need to call for service, or is this something I can fix myself?"
We've heard this question countless times over our 20+ years in the industry. Sometimes a simple reset fixes the problem, other times you need professional guidance to avoid making a costly mistake. That's exactly why we created our phone triage service.
What Makes Our Phone Triage Different?
For just $75 per call, you get up to 30 minutes of one-on-one consultation with one of our highly trained technicians. These aren't call center representatives reading from scripts - they're the same experienced professionals who perform our on-site repairs.
Here's What You Get:
- Professional diagnosis of your hot tub symptoms
- Step-by-step troubleshooting guidance you can follow safely
- Parts identification and sourcing recommendations
- Maintenance advice to prevent future issues
- Safety guidance for DIY repairs
Real-World Examples
Let me share some scenarios where phone triage can save you time and money:
Scenario 1: The Mystery Error Code Your display shows "FLO" and you're not sure what it means. A quick phone consultation reveals it's likely a dirty filter or clogged circulation pump - both issues you can check and potentially resolve yourself before calling for service.
Scenario 2: Jets Not Working Properly Some jets work fine, others barely have any pressure. Our technician can walk you through checking for airlocks, verifying diverter valve positions, and ensuring proper pump operation - potentially saving you a service call.
Scenario 3: Heating Issues Your spa isn't holding temperature like it used to. Through phone diagnosis, we can help you check your thermostat settings, verify proper filtration cycles, and determine if it's a simple maintenance issue or something requiring professional attention.
When Phone Triage Becomes On-Site Service
Sometimes, despite our best phone guidance, your spa needs hands-on attention. Your $75 phone consultation fee is credited toward any service call scheduled within 30 days. This means you're never paying extra to get the expert guidance you need.
Perfect Timing for Pool and Spa Season
With cooler weather arriving in Tucson, many folks are getting their hot tubs ready for prime season. Our phone triage service is perfect for:
- Seasonal startup questions - "How do I get my spa ready after summer shutdown?"
- Chemical balancing guidance - "My water looks cloudy after refilling"
- Performance optimization - "How can I make sure my spa heats efficiently?"
The Bottom Line
Hot tub ownership should be about relaxation and enjoyment, not stress and confusion. Our phone triage service bridges the gap between DIY troubleshooting and full service calls, giving you professional guidance exactly when you need it.
Whether you're a new spa owner learning the ropes or a seasoned hot tubber dealing with an unusual issue, our phone triage service puts decades of professional experience just a phone call away.
Ready to try our phone triage service? Call us and speak directly with one of our experienced technicians. Your hot tub (and your peace of mind) will thank you.
For more information about our phone triage service, visit our phone triage page or call us directly at (520) 477-0741.